FAQ - Convenience Retailing University

Question

I was contacted by a housing provider that offered to assist with making my CRU hotel reservation. What should I do?

Answer

Please be vigilant if approached by any company representing themselves as the housing provider for the Convenience Retailing University Conference. These companies will offer to make hotel reservations within the room block on your behalf or misrepresent themselves as agents of the hotel. Please note that CRU does not rent, share or sell your contact information to any third parties.

The companies that we have been made aware of are Convention Housing Planners Corp, Expo Housing Services and Exhibitors Housing Management. Please let us know as soon as possible if another company reaches out to you.

CRU is not utilising the services of any housing agent or third party and the Rosen Shingle Creek will never reach out to attendees to solicit booking rooms. Please only make your accommodations using the link in your registration confirmation email.

Question

What is the group rate at the Rosen Shingle Creek?

Answer

The group rate is $249 + tax (based on availability). The group rate expires on Friday, February 1.

Question	What time is check-in and check-out at the Rosen Shingle Creek?
Answer	Check-in time is 3:00pm and check-out time is 11:00am.

Question	Where can I view the conference agenda?
Answer	Click here to see the full conference agenda.

Question	Is there wireless internet in the meeting space?
Answer	Complimentary wireless internet will be provided throughout the meeting space. Login details will be provided at the conference registration desk.

Question	How do I register for the conference events?
Answer	General sessions, meals and receptions do not require pre-registration. Details on selecting the innovation forums that you would like to attend will be provided four weeks prior to the conference.

Question	What are the best options for ground transportation?
Answer	Click here for ground transportation suggestions.

Question	Is parking available at the hotel?
Answer	Self parking is $18 per day and valet parking is $26 per day.

Question	Is there a mobile app for CRU?
Answer	Download the Winsight Events App and stay up to date on conference events. Simply search "Winsight Events" in the Apple or Google Play stores. After downloading, tap on the CRU19 icon and enter the email you used to register for the conference and the password disruption. If you run into any resistance, please contact Krystal Archie at karchie@winsightmedia.com.

Question	What is the conference attire?
Answer	The conference attire is business casual.